:root{font-family:"Microsoft YaHei UI","Microsoft YaHei",system-ui,sans-serif;color:#342e3d;background:#f9f7fa;font-size:14px;--muted:#908595;--line:#eee5ee;--pink:#d5668d}*{box-sizing:border-box}body{margin:0}a{color:inherit;text-decoration:none}h1,h2,p{margin:0}h1{font-size:28px;margin:7px 0}h2{font-size:17px}button,.button{font:inherit;border:1px solid var(--line);border-radius:9px;background:#f6f1f7;color:#63556e;padding:10px 16px;cursor:pointer;display:inline-block;white-space:nowrap}button:hover,.button:hover{background:#f8e4ed}.primary{background:var(--pink);color:white;border-color:var(--pink)}.primary:hover{background:#c8527c}.muted{color:var(--muted)}.small{font-size:12px}.eyebrow{font-size:10px;letter-spacing:1.5px;color:#998aa3}.card{background:white;border:1px solid var(--line);border-radius:15px}.sidebar{width:225px;position:fixed;inset:0 auto 0 0;background:white;border-right:1px solid var(--line);padding:32px 24px}.brand-icon{display:grid;place-items:center;width:56px;height:56px;background:#f8e4ed;color:#d27799;border-radius:16px;font-size:29px;font-weight:bold;margin-bottom:16px}.sidebar h2{font-size:21px;margin-bottom:8px}.nav{display:block;padding:15px;margin-top:38px;border-radius:10px}.active{background:#fbe9f0;color:#b65b80;font-weight:600}.side-bottom{position:absolute;bottom:30px;left:24px}.side-bottom strong{display:block;margin:8px 0}.link{padding:4px 0;background:none;border:0;font-size:12px;color:var(--muted)}.workspace{margin-left:225px;padding:32px 34px}header{display:flex;align-items:center;justify-content:space-between;margin-bottom:24px}header p{font-size:12px;margin-top:8px}.stats{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin-bottom:22px}.stat{padding:18px 23px;display:flex;align-items:center;justify-content:space-between}.stat strong{font-size:29px;color:#b86286}.mailbox{display:grid;grid-template-columns:330px minmax(360px,1fr);gap:20px;align-items:start}.inbox{overflow:hidden}.inbox-head{padding:20px 18px 16px;border-bottom:1px solid var(--line)}.filters{display:flex;flex-wrap:wrap;gap:8px;margin-top:14px}.filters input{width:100%}.filters select{flex:1;min-width:0}input,textarea,select{font:inherit;padding:11px 12px;border:1px solid #e7dfe9;background:white;border-radius:8px;color:#514656}input:focus,textarea:focus,select:focus{outline:2px solid #f1c4d6;outline-offset:1px}textarea{resize:vertical;line-height:1.8;width:100%;min-height:100px}label{display:block;font-size:12px;color:#86738d}label input{display:block;width:100%;margin:8px 0 18px}label textarea{display:block;margin-top:8px}.ticket{display:block;padding:19px 18px;border-bottom:1px solid #f4edf4}.ticket:hover{background:#fff9fc}.ticket.selected{background:#fcedf3;box-shadow:inset 3px 0 #d96c94}.ticket p{font-size:12px;color:#978899;margin:9px 0 12px;line-height:1.7;overflow-wrap:anywhere}.row{display:flex;justify-content:space-between;align-items:center;gap:12px}.row strong{overflow-wrap:anywhere}.dot{display:inline-block;width:8px;height:8px;background:#e64d68;border-radius:50%;flex-shrink:0}.badge{display:inline-block;background:#f4eff6;color:#937ca1;border-radius:6px;padding:4px 8px;font-size:11px;white-space:nowrap}.ticket .badge{margin-top:11px}.badge.pink{background:#fde5ed;color:#bf587e}.pagination{padding:16px;display:flex;justify-content:center;gap:22px;font-size:12px;color:#a084ab}.conversation{padding:25px;min-height:550px}.conversation-head h2{font-size:21px;overflow-wrap:anywhere}.conversation-head p{margin:12px 0 16px}.alert{background:#fff7e7;color:#987748;border-radius:9px;padding:12px 14px;font-size:12px;line-height:1.8;margin-bottom:16px}.error{background:#fce8ed;color:#ae4360}.messages{max-height:450px;overflow:auto;padding-right:3px}.message{padding:16px;background:#f7f6f9;border-radius:11px;margin:0 0 14px}.message.staff{background:#fcedf3}.message strong{font-size:12px}.message time{color:#a897ae;font-size:10px;white-space:nowrap}.body{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.9;font-size:13px;margin-top:10px}.reply{margin-top:18px;border-top:1px solid var(--line);padding-top:18px}.reply .row{margin-top:12px}.close-form{margin-top:20px;display:flex;justify-content:flex-end;align-items:center;gap:14px}.confirm-close{display:flex;align-items:center;gap:7px}.confirm-close input{width:auto;margin:0}.empty{padding:90px 20px;text-align:center;line-height:2}.envelope{font-size:50px;color:#d794b1}.older{display:block;text-align:center;font-size:12px;color:#b56086;margin:8px}footer{text-align:center;color:#b1a2b6;font-size:11px;margin-top:24px}.login{width:410px;margin:9vh auto;padding:35px}.login .eyebrow{margin:24px 0 10px}.login p{margin:12px 0 28px}.wide{width:100%}@media(max-width:1050px){.sidebar{width:180px;padding:26px 18px}.workspace{margin-left:180px;padding:25px 20px}.mailbox{grid-template-columns:280px minmax(300px,1fr);gap:14px}}@media(max-width:800px){.sidebar{position:static;width:auto;display:flex;gap:16px;align-items:center;padding:15px}.sidebar .brand-icon{margin:0}.sidebar .nav,.side-bottom,.sidebar p{display:none}.workspace{margin:0;padding:20px 14px}.mailbox{grid-template-columns:1fr}.stats{gap:8px}.stat{padding:13px}.stat strong{font-size:24px}.conversation{padding:18px}header{gap:14px}.login{width:calc(100% - 32px)}.close-form{flex-wrap:wrap}}
.sync-tools{display:flex;align-items:center;gap:14px;flex-wrap:wrap;justify-content:flex-end}.sync-error{color:#b65068}#sync-status{max-width:280px;text-align:right}